Payment Policy

Payment

We accept Visa , Union Pay , Mastercard, JCB , American Express , Apple Pay , Google Pay and PayPal.

Returns Policy

Customfac goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly,Customfac

accepts returns and will refund payment if and when customers are disappointed by customfac.com merchandise for one of the following reasons:

  • The blank items themselves are materially flawed.
  • The quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations.
  • The design of the final product is materially different from the final design submitted by the customer.

Cancellation Policy

For Standard Delivery orders, you may change or cancel your order within twenty-four (24) hours of submitting your order.